Return Policy

Return Policy
Authorization is not required to return books, both hardcover and paperback, in clean and resaleable condition. Books that are damaged, stickered, soiled, or shopworn will be returned to the customer via UPS at the customer’s expense.

CDs, DVDs, videos, audiocassettes, and microfiche are not returnable unless defective.

Returns for credit will be accepted within eighteen months of invoice date. Invoice number, titles, quantity, and reason for return must be included with each shipment. Credit will be issued at invoiced discount if the invoice number is supplied. If the invoice number is not supplied, credit will be issued at the highest maximum discount. Claims for short shipments or defective books must be made within thirty days of invoice date.

Shipping charges must be prepaid.

All Postal Returns to:
HopkinsFulfillment Service
c/o Maple Press Company
LebanonDistribution Center
P.O. Box1287
Lebanon, PA 17042

All Other Returns to:
HopkinsFulfillment Service
c/o Maple Press Company
LebanonDistribution Center
704 Legionaire Drive
Fredericksburg, PA 17026